Image Request Policy
The below policy has been established by Elements International Group, LLC to outline the
requirements for Image Requests of special order, direct only products. Failure to submit requests
through the Image Request Form and within the allotted time frame may result in the inability to
obtain images needed by the purchaser in which case Elements International Group, LLC will not be
responsible.
Elements Product on order for the Texas or Vietnam Warehouses will automatically be
ordered. No additional requests are needed.
Submitting an Image Request
- To request photography for DIRECT ONLY items, complete the Image Request Form. Requests received by email will not be
processed as there is specific information needed to accurately fulfill a request.
- Image requests are time sensitive and must be submitted no later than 3 weeks prior to the
container ship date. Failure to submit the request within this time frame will result in
the inability to obtain the images and will be the responsibility of the purchaser.
- Photography requests are at the discretion of the Marketing Department and will not be filled if
existing images are available and sufficient for marketing material.
- Photography is subject to product availability and will be shot in conjunction with production.
- In general, photography will be received 2-3 weeks after the container ship date but may take
longer.
- A maximum of 1 Lifestyle per collection and 2 Silos (Front & Angled) per piece will be captured.
- Elements owns all image assets and reserves the right to distribute assets as seen fit.
Obtaining Requested Images
- Once available, all images will be available for download in your My|FurnishWeb portal.
*If you do not have a My|FurnishWeb account, please complete the form here.
- Notification of completion will be sent to the email provided in the Image Request Form.
- Images will NOT be distributed via email.
For questions regarding our Image Request policy, please contact [email protected].